Brazilian business platform for improving after-sales customer management for your network. The platform aims to automate business processes and improve operational efficiency in the retail industry by creating a convenient system of automatized sending of messages, up-to-date reports and collecting of statistic data.
- Creating a personalized points program that encourages the customer to return to the store
- Creating a complete portfolio of customers and capture of the important information for the store
- Sending SMS, email or WhatsApp to your customers directly from your computer and know the impact on your sales by following the metrics.
- Improving the relationships between you and your customer.
The story behind Kiskadi
- Improvement of the operational efficiency
- Partial automatization of business processes
- Collecting of the statistical data
- Automatization of processes of sending emails/messages
- New design of sms screens
- Automate sending messages
- New idea of how to collect metrics
- We discussed the phased implementation of all new features
- Designed logic of new screens
- Determined cases and ways of automated sending
- Renewed screens
- System of sending automated sms/email/WhatsApp
- New block of collecting and displaying consumers metrics