7 min
May 19 2020
Evgeniy B
Evgeniy BBusiness analyst
Alex K
Alex KTechnical writer
Real estate management is often a pain in the neck — you have to maintain the property keeping it clean and presentable, deal with late rent payments, comply with laws and regulations, and also supervise your team. If a manager handles such a wide range of tasks daily on their own it can easily lead to an efficiency decrease or even to burnout. That’s why property managers are looking for ways to automate and optimize their work. At this point, digital tools come in handy — creating property management software for real estate agents means you will no longer have to process maintenance requests or clients’ payments manually. Property management platforms offer multiple features for documentation organizing, payroll oversight, and team monitoring. Let’s take a closer look at what property management database software is and discover the main features of a high-quality platform.
How to develop property management software for real estate


Property management platforms are local-server or cloud-based suites that are customized to tailor to the needs of hospitality business owners. By allowing team members to access records and other relevant data from any device, these systems have significantly improved the speed and efficiency of daily operations.
The most common applications of property management tools are the following:
Teams create a software for residential property management to oversee multiple facilities at once. The range of properties the software can cater to is tremendous — from hotels and restaurants to schools, hospitals, and public offices.
Although there are off-the-shelf property management tools, developing custom ones is just as common since a tailored platform gives business owners more flexibility, security, and better correlates with the company’s needs.


Although all types of property management have things in common, there are noticeable differences between handling a residential and a commercial holding. Naturally, these two subsets of property management will require a software product with slightly different features.
To understand where the need for separate tools for commercial and residential property management stems from, let’s examine the differences within the fields:
Residential property management Commercial property management
Standard, easily renewable leases Complex lease agreements, with multiple extension options
Tenants only have to pay for utilities and rent Tenants have to pay property taxes, maintenance, and insurance fees
A property manager doesn’t have to be available on a daily basis Full-time on-site availability is often required.
A higher number of safety and security responsibilities since the building is used 24/7 A lower number of responsibilities since a tenant is only using the building during the daytime.
The process is regulated by the RTA (Residential Tenancies Act), Housing Improvements Regulation, residential Tenancies Regulations, and the Building Code. The process is regulated by the Property Act, enforced in 2007.
When choosing software, you can go for niche tools. There are plenty of teams that build a residential property management software, as well as commercial property management solutions. There are many hybrid tools that combine the features needed for both activities — the latter ones are slightly more expensive.
Differences between residential and commercial property management software


When it comes to choosing a platform for property management automation, a business owner needs to ensure he’s not paying for various redundant features. On the other hand, you wouldn’t want to miss out on tools that can increase management efficiency and redefine the way you handle day-to-day operations.
To make an informed buying decision, take a look at a list of must-have features a top-tier property management platform should offer teams:

1. Cloud-based access

Property management software needs to be highly accessible — every team member should be able to take a look at the database outside of the office. That’s why opting for stationary tools will set your business back in terms of progress and will make it harder for the team to connect with tenants and keep tabs on their satisfaction.
A cloud-based tool, on the other hand, doesn’t require on-premise server power, reduces downtime within the team, and increases every employee’s professional efficiency — work anywhere, anytime.

2. Mobile accessibility

With over 3 billion smartphones in the world, doing business via a mobile device model is common among teams. By choosing a mobile-friendly property management platform, you make it easier for employees to prepare for client meetings, process customer queries and complaints, and stay in touch with peers even outside of the workplace. Make sure a developer knows how to make a software for rental property management with an app for both Android and iOS smartphones.

3. Tools for accounting automation

Processing payments manually is highly inefficient. For one thing, it is a time-consuming process that doesn’t allow the team to focus on other activities — looking for tenants, processing leads, or maintaining a connection with the regulars. Also, the odds of losing concentration and making a mistake when processing multiple payments at once are extremely high.
Automation allows the team to redirect their efforts at the tasks that require human empathy and attention, such as handling a communication channel, while the technology takes care of what it’s impeccable at — math and calculations.

4. Inspections management

Keeping tabs on the state of the business properties is an essential part of property management. A software tool should facilitate and increase the efficiency of the workflow. For instance, it should send automatic reminders when it’s time to inspect a property. A manager should create software for property management that allows logging inspection dates and outcomes into a database, accessible for the entire team.
Top-tier property management tools are capable of calculating the shortest route from the office to the site, generating visually rich entry-exit reports, and keeping track of your daily inspection schedule.
For property managers, following the regulations down to a tee is crucial. A property management platform has to offer documentation templates that help business owners keep a paper trail, send alerts for upcoming deadlines such as property tax payment or when documents are due, and check for discrepancies in the company’s trust account.


If you want to build a property management system from scratch, you might be wondering how much money and time completing the project requires. Let’s take a look at the time and the cost needed to create a commercial property management software.
Features Time Cost
Booking monitoring 80 hours $4000
Communication management 120 hours $6000
Report builder 80 hours $4000
Staff management 120 hours $6000
Handling tenants’ data 100 hours $5000
Invoice issuing 100 hours $5000
Notification system 30 hours $1500
Financial management 120 hours $6000
Total 750 hours $37,500
Above is an average range of features a property management system typically has. The average cost of the solution is around $35,000. Naturally, you can either narrow down or expand the spectrum of features in which case the cost and time to develop a real estate management system will fluctuate.


A property management system is a way to increase the efficiency of communication with tenants, asset scouting, inspections, and legal compliance. These digital platforms have all the features needed to manage properties on the go, promote collaboration within the team, and reduce operating costs of running a real estate firm.
Developing a custom property management system helps ensure the tool will fit your needs 100%. To enlist a professional team to develop a real estate property management software, reach out to Exceed Team. Our technicians have developed custom tools for SMEs, large-scale businesses, and public offices.
Take a look at our portfolio to see the designs we’ve worked on. To discuss your project, leave us a message — our consultant will reach out in no time. Let's build an effective property management system for your company.
Most popular questions

Where can we use property management software?

There is a wide range of industries. Let's list the most popular ones: Booking, Catering, Real estate and property maintenance, Insurance, Financial management, Team performance tracking, and Promotion activities.

Why we need separate tools for commercial and residential property management?

The two types have much in common as well as some significant differences, such as payments, safety requirements, the need for a property manager, etc. This is why developers will build slightly different functionality if you work only with residential property, and vice versa.

What are the most essential features for property management platforms?

We recommend you create tools for accounting automation, inspection management, legal compliance, and cloud-based tools. Besides, don't forget about mobile accessibility and UX/UI design.
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Tatevik DarbinyanHead of Sales