Why create a telemedicine app?

Telemedicine is a modern answer to a number of obstacles that a person faces when he decides to visit a doctor:
The creation of a specialized application will facilitate the interaction between the doctor and the patient in such matters as:
And many other advantages that the Exceed Team is seeing in the emerging telemedicine market.
Application development is necessary to make it easier for doctors and patients to find each other and to ensure comfortable work in one information field (special chats; all information about the doctor and patient is visible, etc.).
Why create a telemedicine app

How does telemedicine work?

The goal of telemedicine is to facilitate the interaction of the doctor with the patient.
Contacting the patient at a distance, the doctor conducts a survey about the patient's condition. If necessary, the patient and the doctor can switch to video communication. This will allow you to visually assess the patient's condition, its severity, and give recommendations for further action. All this is possible thanks to the creation of a number of functionalities and distinctive features in applications that attract various patients to certain online clinics.
The most popular interactions with patient telemedicine at the moment are:
And many other medical services, which are improved through remote interaction and software updates every day.

How Make money

Earnings for the clinic through the telemedicine application can be carried out in three directions:
  1. Direct payment according to the “patient-doctor” scheme before the start of the appointment;
  2. The patient pays for the appointment in advance at a scheduled meeting on a specific date and time;
  3. The patient pays for medical services through the patient's insurance company for a number of services or all medical services;
  4. Payment for the doctor's services by subscribing to the telemedicine application, which allows the client to pay for all the services offered by the clinic at once and use them gradually over a certain period of time (this method is often used by online clinics of psychological and psychiatric care).
The creators of telemedicine software can implement several types of payment for the client, thereby increasing the possibility of making a profit for the clinic.
However, in the case of placing advertisements, any TV clinic needs to study the laws on advertising. After all, the clinic cannot place some types of advertising on its platform. The creation and observance of such laws is due to the fact that people tend to trust advertisements located on medical platforms and subconsciously classify the product offered to them as “healthy”. If the goods are not in reality, then the clinic may be accused of fraud. That is why, when creating ad units, a TV clinic needs to study advertising legislation or consult a lawyer.
How make money
These trends were created on the basis of the first experiences of the telemedicine clinic and now they are already necessary tools to which the patients of online clinics are accustomed:
  1. Attendance;
  2. Switching to different tabs by the patient;
  3. Customer satisfaction information.
Appointment planning for the doctor and patient in a format convenient for all parties; The ability to communicate in the chat; Pop-up reminders for patient and doctor about upcoming appointment times.

Additional application features

The development of technologies does not stand still, therefore, in addition to all of the above functions, we can note new additional features that have already been created for telemedicine software:

The best features in the telemedicine application

For a doctor:
For the patient:

Technology stack for telemedicine application

Telemedicine platforms typically use mobile and web applications.
  1. React Native
  2. Nodes
  3. Laravel
  4. Node.js
  5. React, React Native
However, the use of these applications is often impossible without the integration of additional tools that make telemedicine work easier and more active. We are talking about tools such as:
  1. AI (Artificial Intelligence). This technology makes it possible to apply the following tools to facilitate telemedicine, such as: Chat bots; Automation of entering specialist notes into EMR; Improvements in diagnostics due to the database and its AI replenishment.
  2. WebRTC. This tool helps you create and use chats, voice messages and real-time video calls within the application, making it easy for patient and doctor to communicate. Also WebRTC organizes a staging database.
  3. EMR and EHR. These systems are electronic medical records of patients that provide instant access to medical history and other information for the doctor. Their creation is often based on Rails, GraphQL, etc. They allow not only to study information about the patient, but also to add new data obtained during the appointment.
  4. Cloud services. These services store all the information that happens in the software and support its operation in terms of exchanging, managing and retrieving data.
  5. IVR. This technology provides an automated telephony system that allows subscribers to interact using voice and DTMF signals.
  6. Elastic search. Allows you to navigate the application and quickly find the necessary information for any user. Its creation in the application is effective in that it allows you to set up access to the search for the required specialist, information about doctors, sort specialists by reviews and find additional information about the application.
  7. Geolocation. The Google Geolocation API allows you to get data about the patient's location. If unforeseen circumstances occur at the appointment, the doctor can inform the ambulance colleagues where to arrive and what happened to the patient. Also, this function was created so that doctors can prescribe tests and prescribe referrals to patients in the nearest hospitals for effective treatment. For telemedicine applications that distribute prescription drugs, geolocation allows the drug to be delivered directly to the patient at a more precise location.
  8. Twilio - Voice notifications and messages. This feature helps improve voice prompts and appointment reminders for patients and doctors.
  9. Safe payment. This function allows you to make transparent payments and link them to the system of applications such as Paypal, Paytm, GooglePay, banking applications and other payment systems. These payment gateways not only facilitate interaction, but also provide a complete description of the payment history for the patient, doctor and teleclinic.
  10. Integration with health tracking apps. Examples of such applications are Google Fit, Apple HealthKit, applications connected to fitness bracelets and shoes, etc. The creation of integrations with these applications will allow you to replenish the patient's history with data on his physical activity, heart rate, sleep and other parameters that the doctor can rely on in order to give more accurate recommendations and advice on treatment.
All these additional functions allow the application to obtain the total amount of information and make the telemedicine work as efficiently as possible.

Team structure

The team for creating a telemedicine application should be composed of experienced programmers who have knowledge and experience in developing various applications. So, following from the experience of the “Exceed Team” development, the team is built on the basis of the following stages of creating such a project:
  1. Planning software architecture. This function is built by specialists on the basis of business data, which was selected by a client who wants to create a telemedicine application. This is where the formation of what functions are needed in the application, and which will be superfluous; what wishes the client has for the program developers, etc.
  2. Early planning of the application. The team of developers of the program describes exactly what manipulations they need to do to establish the work of the described project and in what time frame.
  3. Development of the first version of the application. You can call this stage “pen breakdown”, when the work of the already created application capabilities is being studied, but the general plan has not yet been completed.
  4. Quality assurance and application test. This point is pre-final, when the application passes various tests and all possible problems are identified before putting it into operation.
  5. Delivery of the application and launching its work. The application is ready and able to withstand the influx of users and easily carry out all the functions created in it.
A team with a variety of experience and programming languages is capable of providing all these stages. Such teams are assembled on the basis of the "Exceed Team" over the years of work in the company and the creation of many software in various fields.

Market analysis for telemedicine application

To create an optimal application that meets the needs of a doctor and a patient, it is necessary to collect business data, which is built on the basis of information about the market analysis of the created telemedicine applications. In connection with the current situation of the pandemic, there has been a "jump" in the number of visits to doctors through telemedicine, since it is:
Therefore, the first point reflecting the need to develop an application for telemedicine by a clinic is as follows:
Another important point that revealed the massive appeal of people to telemedicine is the ability to contact various specialists without wasting time and not delaying the identification of diseases. Many people began to turn to doctors for the purpose of consultation, expanding their requests for the composition of doctors involved in telemedicine:
An increasing category of citizens is resorting to telemedicine, realizing its convenience and budget, which erases the framework of patient segmentation into those who turn to telemedicine and those who do not. But new categories of segmentation appear: age, gender, frequency of visits, treatment progress, etc.
Since telemedicine solves problems in the health sector, which could not be solved for a long time due to the factor of distance and the inaccessibility of certain places of residence of people. This means that this industry can count on government support.
All four arguments make it clear that this industry of business and healthcare has great potential. Thus, the creation of a telemedicine application is an excellent business solution, especially for those clinics that have a shortage of visiting people due to local reasons. So, this gives a reason to reflect another argument for such a business decision:
Thus, all that remains to be done for those wishing to create telemedicine software is to take into account the global standards of medical care and turn to an experienced team of programmers.

Best Telemedicine Application Examples

For 2020, the top best telemedicine applications were formed, which looks like this:
These apps are at the forefront of patient care in a convenient 24/7 format and a variety of specialists who are ready to conduct online appointments. Each is designed with a unique identity that the clinic uses as an exclusive offer to patients who choose to use their telemedicine software.
The Exceed Team is ready to implement any of your ideas for creating telemedicine. If your future application contains new solutions in this area of business, we are ready to present you a unique solution to ensure that you get ready-made software on any device that meets all your requirements and plans. Contact us to find out all the nuances and additional details in the field of telemedicine app development.
Share your project’s scope, timeline, technical requirements, business challenges, and other details you consider necessary. Our team will study them and contact you soon. Let’s make an exciting product together!
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